Terms of service

1. Introduction
Welcome to A & E Beauty Supplies. This Terms of Service policy outlines the terms and conditions that govern your use of our website and services. By accessing or using our website and services, you agree to comply with these terms and conditions. Please read this policy carefully before using our website or engaging with our services.

2. Acceptance of Terms
By using our website or engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use our website or services.

3. Products and Services
We offer a variety of beauty supplies, including electrolysis supplies and accessories, microblading supplies, lash products, skincare products, cosmetics and more. The availability of products may vary and is subject to change without notice. We strive to provide accurate product information, but we do not warrant that the descriptions, images, or other content on our website are complete or error-free.

4. Ordering and Payment
To place an order, you must provide accurate and complete information. By placing an order, you authorize us to charge the total amount for the products and any applicable taxes and shipping fees to the payment method you provide. We accept various payment methods, including credit cards (Visa, MasterCard, American Express (AMEX) and Discover), debit cards, and online payment platforms (Apple Pay, Google Pay, PayPal, Shop). All payments are subject to verification and approval. We also accept payment via e-transfer to ​karen@aebeautysupplies.ca. Please contact our office at 1-800-229-9262 if you wish to send payment by e-transfer and we will manually process the order. All payments are subject to verification and approval.

5. Shipping and Delivery
We aim to process and ship orders in a timely manner. The estimated delivery time will be provided at the time of purchase, but please note that actual delivery times may vary depending on various factors beyond our control. We are not responsible for any delays or damages caused by the shipping carrier.

6. Replacements and Exchanges
We want you to be completely satisfied with your purchase. If you receive a defective or incorrect item, please contact us immediately to arrange for a replacement. We cannot accept exchanges for opened or used products unless they are defective. We do not issue refunds. Exchanges can be done for items purchased incorrectly but you will be responsible for all shipping costs associated. Please review our Exchange Policy for more information.

7. Intellectual Property
All content on our website, including text, images, logos, and graphics is the sole property of A & E Beauty Supplies. You may not reproduce, distribute, modify, or create derivative works of our content without our prior written consent.

8. Privacy and Data Protection
We are committed to protecting your privacy and handling your personal information in accordance with applicable data protection laws. Please review our Privacy Policy for more information on how we collect, use, and disclose your personal data.

9. Limitation of Liability
To the fullest extent permitted by law, we disclaim any liability for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our website or services. This includes, but is not limited to, any errors, omissions, viruses, or other harmful components.

10. Modifications to the Terms
We reserve the right to modify or update these terms and conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes. By continuing to use our website or services after any modifications, you agree to be bound by the updated terms.

11. Contact Us
If you have any questions or concerns regarding these terms and conditions, please contact us at karen@aebeautysupplies.ca

By using our website or engaging with our services, you agree to abide by these terms and conditions. Thank you for choosing A & E Beauty Supplies for your beauty supplies needs!